Information Collection and Use

Excellent Crete (EXC) is the sole owner of the information collected on this site. We will not sell or provide any information to any outside parties, except as outlined in this policy. EXC collects information from our users at several different points on our website in order to process orders and better serve you with pertinent information. Information collected includes name, hotel, billing address, telephone numbers, email address. We do not collect payment information like credit cards etc. since that takes place through EUROBANK. This process is protected by an enhanced security system. EXC does not require you to submit a user name and password for future access to your information.


In order to process your reservation, after you choose the excursions you wish to purchase, you must first complete the reservation form. During registration, you are required to give your contact information, which includes your name, email, telephone number, and your hotel. This information is used to contact you about your reservation on EXC such as sending tour updates.


With respect to cookies, we use cookies to customize web page content based on visitors' browser type or other information that the visitor sends. If you reject the cookie, you may still use our site. However, you will be unable to use our shopping cart to purchase excursions and tours online. This is because cookies are used by the shopping cart to retain the information necessary to process your order. If you disable cookies, we will not be able to accept your reservation online. Cookies are used strictly for the purpose of enhancing your personal experience with our site.
We may also use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. 


We use a credit card processing Greek Bank “Eurobank” to bill users for purchases and services. These companies do not keep, share, store or use personally identifiable information for any secondary purposes. Excellent Crete is a Greek company and shall abide by all Greek and EU laws. EXC shall disclose personally identifiable information only when required by law.


Our website contains links to other sites. Please be aware EXC is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

128-Bit SSL

EXC’s website takes every precaution to protect your information. When you submit sensitive information via our website, your information is protected both online and offline. When our reservation form asks you to enter sensitive information (such as your credit card number), that information is encrypted and protected with the best encryption software in the industry - SSL. Our SSL technology is the most advanced 128-bit encryption.

Special Offers and Mailing List

If you choose to receive special offers and sign up for our mailing list, EXC may send you such pertinent information. Our special offers and emails are sent only to customers who grant EXC permission to send such information. EXC does not share your information with third parties and does not solicit outside parties to send special offers on our behalf.

Excellent Crete does not use your information to contact you other than TCC’s business. TCC does not share your personal information with any outside parties. However, if you wish to opt out or be removed from TCC, you may send an email to with a request to be removed.