BOOKING INFORMATION

How to Book 

Its very easy to book one or more of our excursions online. Simply open the excursion page you wish to book. Choose one of the available languages and then click on the date button. A calendar showing the available dates will appear. The dates in bold are the ones available for the excursion you inquire. Choose the date and then add the number of adults and children. Please note that children are from 5 years old to 12 years old. Leave the infant button untouched if not needed. After adding the number of persons you may see the price below. If you agree press the ADD TO CART button. You may choose several excursions this way. Remember that you get a specific excursion for free if you book 2 or more excursions. That excursion will be not be added directly in to your cart. You need to go back and repeat the procedure for the Heraklion Market and City Tour. This excursion will be added to your cart with a zero value. Do not forget to add the date and other details for that excursion,

By pressing the CART button on the top right site of the website you enter the final stage. At that point you choose either to continue searching for more excursions or just press the CHECKOUT button. 

All excursions include a transfer from your hotel or the nearest pick up point. For this reason you need to find your hotel in our list. Try searching if you can't find it. If you cant find it contact us in order to add your hotel in out list or give you the nearest point. When you locate your hotel you can see on the right site your pickup details and then you may proceed to the NEXT STEP.

The next step is a personal details form. Add your details. We only request the person that buys the ticket to add his name. And make sure you agree with our Terms and Conditions.

If you are using a smart phone either Android or an iphone and you are facing problems seeing the available dates, click away the keyboard that appears and click again on the date.

General Information

1. We offer our program from the 1st of May till the middle of October. All other months are not available. Not all excursions start the same month.

2. Not everything is included in our prices. That is because the entrance to different locations, museums and other places or facilities is paid directly from the client to the local authorities. We write everything that is included or not included at the "Important Info" of each excursion. Make sure you read it before booking your excursion in order to have a clear picture of the total cost.Sometimes to speed up things you might be asked to pass the money to your guide in order to issue one ticket for the whole group. The price remains the same since the local authorities do not offer group tickets.

3. If at some of the places where there is an extra fee you do not wish to enter you may inform the guide and just wait for that part of excursion to end in order to re unity with the group. The guide will give you a meeting point and time.

4. Our program is offered only for the following areas. Karteros, Kokkini Hani, Gouves, Analipsi, Anissaras, Hersonissos, Stalis-Stalida, Malia, Koutouloufari, Piskopiano, Gournes, and Sissi.

5. We use different type of buses for our excursions. Our fleet consists of 20,30,50,58,62, and 76 seats buses.

6. If you don't receive your booking details within 24 hours. Please contact us at info@excellentcrete.gr.

7. In case there are alterations or changes regarding time/places or anything else that changes the program, we will inform you in writing or there will be an announcement inside the bus from your guide.

8. In case where you can not locate you exact pickup place we are in position to send you a photograph of that place.

9. We accept cancellations based on our Terms and Conditions.

10. We accept all major credit and debit cards through Eurobank.